Legal

Terms and conditions

Last updated: August 30, 2026

1. Parties

These terms are between New Limits Coaching LLC, located in Kanawha County, West Virginia (“Coach” or “Company”), and you (“Client”). By using this website, or by purchasing a subscription and accessing the coaching platform, you agree to them.

2. Using this website

The Short Friction Audit and the In-Depth Audit are structured self-assessments, not measurements. Their scores are descriptive — they describe where friction is likely to be, using your own answers. They are not a clinical assessment and do not diagnose anything. Nothing on this site is medical advice.

3. Scope of services

New Limits Coaching LLC provides asynchronous performance engineering and lifestyle-optimization coaching built on four non-clinical areas: circadian health, environmental factors, physical integrity, and cognitive load management.

Delivery: coaching is delivered remotely through a customized Superhuman Docs dashboard.
Weekly review: your dashboard and performance metrics are reviewed once per week.
Response window: queries and log updates get a response within 24 hours on normal business days. This is not a 24/7 on-demand service.

4. Medical disclaimer and scope of practice

Not medical care. The Coach is a performance specialist — not a physician, physical therapist, registered dietitian, psychologist, or medical specialist.
No diagnosis or treatment. Services, dashboard metrics, data reviews, and protocols do not constitute medical evaluation, diagnosis, prescription, or treatment of any physical, physiological, or mental health condition.
Nutrition. Any nutrition guidance is limited to general athletic nutrition, hydration, and meal-timing strategies for performance. It is not Medical Nutrition Therapy or clinical management of a metabolic disorder.
Physician clearance. You confirm that you are in good health and have obtained clearance from a licensed physician before starting any physical training, circadian realignment, or performance protocol.
Pre-existing conditions. You agree to disclose known medical conditions, injuries, or prescriptions, and to defer to your healthcare provider’s guidance over any performance recommendation.
Emergencies. Asynchronous messaging is not monitored for emergencies. In the event of acute distress, injury, illness, or a medical emergency, contact emergency services immediately — not the Coach.

5. Term, billing, and cancellation

Initial term: a minimum commitment of three months, which includes the setup fee and the first three monthly payments.
Auto-renewal: after the initial term, the agreement converts to a rolling month-to-month subscription billed on the 1st of each month.
Cancellation: to cancel the month-to-month subscription, give one full billing cycle’s notice before the upcoming billing date (the 1st) to avoid being charged for the next month.
Refunds: the setup fee and previously paid subscription months are non-refundable.

6. Assumption of risk and release of liability

You expressly assume all risks associated with physical training and lifestyle modification. You release, waive, and discharge New Limits Coaching LLC, its owners, and its representatives from any and all liability, claims, or causes of action arising from personal injury, property damage, or medical complications sustained during or resulting from the coaching program, barring gross negligence.

7. Duty to report and right to pause

New Limits Coaching LLC may pause coaching and require written medical clearance from a licensed physician if you show signs or symptoms that exceed a non-clinical scope of practice — for example severe cardiovascular symptoms, unresolved musculoskeletal trauma, or signs of acute burnout or clinical depression.

8. Governing law

These terms are governed by the laws of the State of West Virginia, with jurisdiction exclusively in Kanawha County.

9. Changes

If these terms change, the “last updated” date above changes with them. Continued use of the site or services after a change means you accept the revised terms.